Frequently Asked Questions

I need help with:

SubscriptionRefundFree TrialPhonetic Transcription TranslatorPremium features: high-quality computer-generated audio and automatic translation

How does a free trial work?

Free trial limitations

	Maximum text length at a time	Total text length during your free trial
Phonetic Transcription Translators *	400 characters	2,000 characters
High-quality computer-generated audio	400 characters	5,000 characters
Translation to your native language	400 characters	2,000 characters

^* After you reach your limit, you will still be able to convert 25 characters per hour in the phonetic translators.

When you sign up for a free trial, we don't ask any payment info. That means you will never be charged.

If you want to delete your account, please follow these steps:

1. Log in to the website.
2. Click on My Account and then on Delete my account.